Customer onboarding is the nurturing process that gets new users and customers acquainted and comfortable with your product. Optimizing B2B customer onboarding can reduce ramp time by 54% and increase CSAT by 45%.

B2B Customer Onboarding

Automating your email inbox ensures that every request is handled effectively and every team member is spending their time focused on the things that maximize value—with no need to force change.

Email Inbox - Intake, Triage, & Coordination

Email Inbox - Intake, Triage & Coordination 

Based on a customer's subscription level, Tonkean can create the appropriate envrionment and notify the account team as well as the customer. 

1. Create Customer Account

Jessica Tucker

Efficiently provision accounts without the headache

Efficiently provision accounts without the headache.

Create Customer Account

Overview

Data sources in use

Salesforce

Zendesk

Custom Data Source

Example Solutions

B2B Customer Onboarding

Email Inbox - Intake, Triage & Coordination