Email Inbox - Intake, Triage & Coordination

Use This Blueprint

Email Inbox - Intake, Triage & Coordination

Automate and standardize your Legal intake processes without forcing change.

Reduce cost & increase efficiency
End-to-end visibility and control
No change management
Fully customizable by the Legal Ops team

Use This Blueprint

Trusted by enterprises like

2-3h

Saved per team member per week

80%

Faster turnaround time

95%

Requests are auto handled

100%

Adoption rate

Email Intake & Triage

Monitors the Email inbox and automatically triage, understand, analyze, prioritize and route.

Automatically Identify and tag emails using your policies and NLP with no-code
Auto-answer questions from an FAQ with intelligent matching
Validate requests and follow up with Forms or ask for more information
Auto-handle simple requests, update data in other systems and coordinate urgent requests with the team

Example Modules

Email Inbox Handling

Coordinate Handling

Proactively communicate with people, integrate and automate tasks, manage and follow through end-to-end.

Coordinate Approvals & Escalations with no change management
Keep your team focused on high-value work
Provide powerful visibility to leadership
Integrate with existing tools and automate data entry

Example Modules

Auto-Generate Common Documents

Kickoff Contract Process

Schedule Internal Handoff Meeting

Generate Project Tracker

Create Customer Account

Security Approval

Highly Compatible With

What is Email Inbox - Intake, Triage & Coordination ?

Email intake, triage, and coordination is the process of receiving, triaging, managing, and resolving requests from business customers coming through your shared email inbox/distribution list/email alias.

Automating your email inbox ensures that every request is handled as effectively as possible and every member of your team is spending their time focused on the things that maximize their skillset and value, and what you were actually hired for.

Automate and standardize your email intake process without forcing change.
Simply add Tonkean to your distribution list, or create a rule to forward emails to your Tonkean account
Easily define your process end-to-end without the need to involve IT or developers
Follow through the process with proactive communication and rich dashboards

Want the ideal Email Inbox - Intake, Triage & Coordination experience?

Use This Blueprint Speak with an Expert