Legal intake, triage, and coordination is the process of receiving, triaging, managing, and resolving matters and legal requests from business customers. Optimizing legal intake can make attorneys 20% more productive and improve business satisfaction by 50%.

Legal Intake, Triage, and Coordination 

Legal teams all get hundreds of emails into their many legal inboxes, requiring team members to manually read and triage each email. Tonkean enables legal teams to automatically monitor, triage, and route requests from your legal inboxes into a standard intake flow.

Rather than forcing business customers to go to a complicated legal portal, allow requests and questions to still be submitted using email while still providing the structure and efficiency the legal team needs to handle each request.

Legal Request From Email Inbox

Overview

Data sources in use

Email Inbox Intake

Example Solutions

Legal Intake, Triage, and Coordination